--- description: Detaillierte Informationen über Waystar zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waystar Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Schadenmanagement Software](/directory/30029/claims-processing/software) > [Waystar](/software/45512/zirmed) # Waystar Canonical: https://www.capterra.com.de/software/45512/zirmed Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/45512/zirmed?page=2) > Waystar bietet eine cloudbasierte Technologie der nächsten Generation, die den Umsatzzyklus im Gesundheitswesen vereinfacht und vereinheitlicht. > > Bewertung: **4.4/5** von 205 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Waystar? Waystar, die Kombination aus Zirmed und Navicure, bietet mehr als 450.000 Anbietern, Krankenhäusern, Gesundheitssystemen, Organisationen für ambulante Dienste und Partnern die bestbewertete Kundenerfahrung. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 205 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Waystar - **Region**: Louisville, USA - **Gegründet**: 1999 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Ansprüche nachverfolgen - Code- & Gebühreneintrag - Compliance-Verfolgung - Diagramm-Erstellung - EHR-/EMR-Integration - EMR / EHR - Elektronische Ansprüche - Ertragsmanagement - Formularverwaltung - HIPAA konform - Kundenmanagement - Medizinische Abrechnung - Rechnungshistorie - Reklamationsabwicklung - Risikobewertung - Schadensprüfung - Terminplanung - Therapy Notes - Third-Party Integrations - Zahlungsabwicklung - Überprüfung der Versicherungsberechtigung - Überweisungsbescheid - Übungs-Management ## Integrationen (14 insgesamt) - AdvancedMD EHR - AlayaCare - Alora Home Health - AxisCare - Azalea Health - Bonafide - CHIROSPRING - ChiroTouch - PHIMED - Raintree Systems - ResiDex - Sunwave - TELCOR RCM - eClinicalWorks ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Schadenmanagement Software](https://www.capterra.com.de/directory/30029/claims-processing/software) ## Ähnliche Kategorien - [Schadenmanagement Software](https://www.capterra.com.de/directory/30029/claims-processing/software) - [Praxissoftware & Arztsoftware](https://www.capterra.com.de/directory/20029/medical-practice-management/software) - [Arzt-Abrechnungssoftware](https://www.capterra.com.de/directory/30026/medical-billing/software) - [Krankenhausinformationssysteme](https://www.capterra.com.de/directory/30096/hospital-management/software) - [RCM Software (Revenue Cycle Management)](https://www.capterra.com.de/directory/32275/revenue-cycle-management/software) ## Alternativen 1. [EZClaim](https://www.capterra.com.de/software/106348/ezclaim-medical-billing) — 4.5/5 (128 reviews) 2. [Tebra](https://www.capterra.com.de/software/129169/tebra) — 3.9/5 (1360 reviews) 3. [ModMed](https://www.capterra.com.de/software/124590/ema) — 4.4/5 (363 reviews) 4. [athenaOne](https://www.capterra.com.de/software/98735/athenaone) — 3.8/5 (907 reviews) 5. [NextGen Office](https://www.capterra.com.de/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1279 reviews) ## Nutzerbewertungen ### "Zirmed provides excellent revenue cycle management, it is easy to use and responsive" — 5.0/5 > **Thierry** | *25. April 2018* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: For my company, this product offers revenue cycle management and auto insurance verification. Contracting with Zirmed has allowed the organization to speed up their verification process and provide visits to patients faster. > > **Nachteile**: As with every service, the software is not infallible. Quite unfortunately so, since it is an accurate product. Where it fails is with insurances that are not verified or for those that do not reach the clearing house, the insurance processor has to revert to a manual process to verify eligibility. ----- ### "AB's WAYSTAR REVIEW" — 4.0/5 > **Verifizierter Rezensent** | *26. Mai 2022* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The function I like the most how easy and user friendly it is to submit a claim, verify the information is correct and it has been accepted, reviewed and submitted to the payer. > > **Nachteile**: With my experience using Waystar, I really can not think of any aspect that I do not like or that needs to be better. ----- ### "Horrible Customer Service and Software" — 1.0/5 > **Irina** | *29. Januar 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: They lied about their product, and didn’t deliver > > **Nachteile**: Platform is not user friendly. They don’t deliver on their promise > > After numerous attempts trying to get implemented, Waystar stopped responding when they finally did respond, they stated that what was discussed doesn’t really work in their software. The contract would need to be terminated and they would refund everything. Some times went by and they placed our company in collection. Customer service in non-existent with them as well. ----- ### "Great Product" — 4.0/5 > **Elana** | *12. Dezember 2018* | Medizinische Praxis | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like the ease of use. Offers several different functions for the providers office that allows us to streamline processes. > > **Nachteile**: Every time I log in to the system, I have to agree to terms of use. There should be an option to agree to this in the beginning and not have to do every time. > > Waystar has helped to bundle processes into one solution. Ins verification, Claims, and patient statements are all in one system. ----- ### "Clearinghouse used for Hospice & HomeHealth billing for 6 years" — 4.0/5 > **Ashley** | *17. Januar 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I've used Waystar just about 6 years (since it was Zirmed). Navigation of the software is pretty cut \& dry. I was billing only hospice Medicare when I was introduced to this product, but started home health billing as well as private insurance payers as well. I prefer the original format of the rejected claims page, but understand the need for more search parameters. Maybe that makes me "old school". When our office was setting up new information in the software, support was always available and very helpful. I'm not sure how often this happens, but I even had the direct cell phone line of the gentleman helping get us up and running. He never complained once about our calls. > > **Nachteile**: The update to the rejected claims dashboard a couple of years ago. I've gotten used to it but still think the original functionality was better. I used the "show me the original format" button until the day they required all users to update. > > I don't have as much daily use of the software as I used to; but I would recommend it. ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/45512/zirmed?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/45512/zirmed) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten